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No broadband for 2 weeks

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I've had 3 engineer visits trying to fix my fibre broadband.now the problem has been found and it's the fibre cable snapped and there is no spare..ive been told the fault is no with open reach but no one can tell me if it's going to go on into the 3rd week I only get updated if I call talk talk but cannot see why after 3 engineer visits the problem still isn't sorted..

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