i've been with talk talk a matter of a few weeks coming over from sky where the customer service was great ,i've already had huge problems with speed and internet dropping (33MB down when i was quoted 76MB down and i could be watching netflix and the phones on the WiFi would loose all internet access). i've had a engineer turn up at my door when i was asleep because i wasn't notified for the visit . in the terms and conditions of the visit agreement it was said ''i could pay out a £65 charge if i missed the appointment or if there was a fault found in my home''.This is awful to hear when i only work 25 hours a week and got the deal because it was cheep for what it was..... if there is a fault, it is with your equipment or with the socket/line .... i am only using what you have sent me. i am so disappointed to see a great deal ruined by poor management and customer service advisers.
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