Connection drops daily - change profile?
Hi, My fibre connection seems to drop every day, perhaps twice some days, usually in the evening. I then have to log into the router where I notice the DSL status is stuck on initialising. I then have...
View Articlenew router
hi can i have a new router as mine is not working as good as it used to it is haveing trouble geting a ip from router
View ArticleHg633 half speed internet over wifi
Hi. An engineer has been at my flat and tried to change the router for new one but the same result. My internet speed is up to 22mbs on 38mb fibre. How can i get it solved? If i am getting half speed...
View ArticleVPN can no longer connect
Hi. Thought I'd seen an acknowledged problem through browsing the message boards, but a fruitless hour on the phone to the talk-talk technical support line I am stuck. I recently upgraded to fibre...
View ArticleSlow Fibre Broadband
Hello Could someone please take a look at the quality of my connection? In the last few weeks, I've suffered from dropped connections, and very slow speeds. Some speed tests have shown a very high...
View ArticleHuawei HG633 TalkTalk Super Router - UPDATE
Hi, Would someone be so kind as to tell me what is the latest firmware version for the Huawei HG633 router.I have noticed that mine seems to be stuck at ver. 1.15t. Is this the correct version? If not...
View ArticleGetting non-superpowered speeds. Downloads stopping at exactly 39Mb/s
Hi, It seems my download rate is that of the package below rather than superpowered. I can't get any downloads to push over the 39Mb/s. I've tried restarting the router and leaving it unplugged for a...
View Articlewas i wrong to put this on the survey which talktalk emailed me about...
i've been with talk talk a matter of a few weeks coming over from sky where the customer service was great ,i've already had huge problems with speed and internet dropping (33MB down when i was quoted...
View ArticleAm I Being Capped?
Hello all. Had fibre large from May 2014 and got speeds of around 73-76mb all of a sudden it's now like it's capped at 60. The metre doesn't struggle at all to go above or below 60 and it's just locked...
View ArticleWifi Download Speed Issue - HG635 changed to HG633.
I'm having issues with my wireless connections and need help. From reading other posts this does look like a bleak topic, but it is not acceptable service from the equipment. Background -Converted to...
View ArticleMed Fibre, disappointed, feel slightly duped
Hi, Been with Talktalk for ages, and always been pretty happy with things.Fibre became available in my area a few months ago, so I recently decided to upgrade to "Superpowered Fibre"There was a deal...
View ArticleMy fibre large speed is being reduced because of intermittant DSL carrier drops
For several months I have had an actual download speed of around 70mbs a few days ago I suffered repeated line sync drop outs. The DLM in the fibre cabinet then increased the download SNR to 9-10 db...
View ArticleWhy is it taking so long to activate my fibre?
I have been a talk talk customer for many years but about a month ago my husband decided to switch all our services to EE. Huge error as they don't have the excellent homesafe. So, I cancelled EE after...
View Articleany idea when I will get fibre?
I signed up to get fibre in February and was given a start date of March 16th.Subsequently I got a revised date of March 17th. So far still no fibre, and no communication from you about this. I'm not...
View ArticleBT OpenReach Modem
Hello everyone,So I have just signed up with TalkTalk Fibre Large and will be moving off BT Infinity 2.Currently I have a BT OpenReach Fibre Modem installed by my phone point and then a CAT6 cable...
View ArticleI need my HG633 router updated with the latest firmware. Can that be done...
I have just recived a new HG633 router, having switched to fibre broaddband. I can no longer work from home as VPN does not work now. I understand the answer may be to have hte latest frimware on the...
View ArticleProblem with Talktalk and topcashback
Upgraded to talktalk fibre broadband via topcashback on 17th January with the promise of £20 cashback. I was getting really annoyed with simply broadband which was just awful so thought great maybe I...
View ArticleReally slow broadband
So - i have a 35Mbit VDSL service - the router is happy that the download rate is 35Mbit....... however, run a speed test (yes, from a laptop on a hard-wired connection to the router) i am only getting...
View ArticleI am interested in upgrading to superfast broadband from fibre medium
is superfast fibre broadband any good. i have fibre medium but its not strong enough to stream amazon fire tv
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