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phone problems

can any one help , my broadband has slowed to 15mbps and i have no dialing tone , been like it for a week now 

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No internet for nearly a month

i switched to talk talk back in Feb and had a go live date of 16th February for phone and fibre broadband. the phone line was activated after a down time of a few hours, however the fibre is still not...

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Need help with internet

I've been with talk talk for sometime now and not had any problems... until now. My internet has become very poor and loading webpages on pc/laptop is riduclously slow, playing on xbox live is now...

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TalkTalk Super Router Unable to Use

Hello, I've had a TalkTalk Super Router for some time now with minimal problems, but yesterday when I came back I found that I could connect to it easily, but I found myself unable to browse the Internet.

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What's the difference between "Downstream line rate" vs "Maximum downstream...

Just a quick question. What's the difference between "Downstream line rate" vs "Maximum downstream rate" and would I ever be able to achieve that "Maximum" sometime in the future? Thanks. Here's a...

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Why is upload speed limited to 2mbs?

Hi - I've switched from Sky Medium Fibre to the TalkTalk Medium because of the price. BUT with Sky I had 38mbs download and 10mbs upload. I was told that would be the same if I switched. Clearly this...

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Speed test

Having got fibre a few days ago, I thought I would try a speed test. But the TalkTalk speed test just won't do anything with Chrome on my Mac running El Capitan, unless some extension is interfering. I...

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Internet incredibly unreliable

I have been a talk talk customer for 1 month.  I have had  - 5 hours on the phone- 2 engineer callouts My landline is noisy again and my internet drops out 5-10 times a day STILL.  This has started...

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intermitteny

Hello, we've been using your super powered broadband for a while now and it's been intermittent since we purcharsed it, although the level of the intermittency changed during the time we used the...

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RUTH NlCHOLSON: PlSS, SHlT and VOMlIT

RUTH NlCHOLSON: PlSS, SHlT and VOMlT Ruth you piece of SHlT! We have warned you many times and you still treat us like your personal slaves. Do you think this is a joke? Do you think you can do...

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I'm paying for 38mb of speed but I'm only getting 3mb any help as this has...

been getting slow speed now for monrhs now.phoned cusomer service but dont seem to know what there doing any help please. 

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Slow broadband, router issues

Hello!I am a TalkTalk customer almost a year. Im paying for 40mbps line but actually getting only 30mbps on wired and up to 20mbps on wireless. I believe this is a router issue. I got huawei hg633....

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Upgraded to fibre large, speeds were fine and stable at max rate now they've...

Hi all, first time post. I recently upgraded to fibre large from fibre medium, the line tests showed I could get speeds between 52mb-68mb and in the chat with a talktalk sales advisor I was assured it...

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How do I get TalkTalk to replace faulty HG635 super router

I have just spent a wasted morning with the tech helpline trying to get a resolution to an obvious fault with my Router, they made me unplug and test everything that I had already tested. The problem...

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Contacting TalkTalk technicians in the UK

I live in a former black spot area. Speed is now 1.25 at its best. Has been 0.46 at its worst. There are around two dozen homes here that would dearly love to have fibre and just one mile away there is...

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keep being asked to return router/youview box

 i keep getting letters to return my router and now my you veiw box can you tell me why.i av just had fibre broadband and a new router . 

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Med Fibre speed now worse than ADSL prior to upgrade - please help

HiI upgraded from my ADSL speed in Jan 16 i was getting 13-16MB on avewhen i first upgraded to med fibre all was good i noticed that every few weeks it would slow down so i restarted the router and...

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New fibre customer - broadband hasn't worked since installed.

Hi, I'm new here, so hopefully someone can help. Last Tuesday, I had a new master socket installed, and hooked up my router to it. Initially, I was connected via a copper connection to the exchange,...

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How Long Do Pages Take To Load For You?

I'm on the Fibre Medium product and speed tests show a good 36 Mbps (ping 28). Generally things are fine, I can download large files in minutes but there are two persistent things that bother me and...

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internet disconnects

My Fibre large connection keeps dropping off throught the day. It occurs on any day ant any time. It can happen 10 times a day. I have seen other comments on the forum with the same problem. I have 2...

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