hi just new to the forum.
have had fibre for a few years now , been with talktalk previously then went to BT now im back with talktalk.
my speeds previously with both talktalk and BT were around 60 - 65 meg . now all i get is around 50meg at a push.
i have phoned talktalk and as you know the pleasent people in the call centres seem to repeat the same things on every call.
I was told on one call i had a problem with the line and your speed should be greater but my last call said my speed wasfine and was basically saying put up and shut up . one of the call centre people said that under new ofcom rules i could cancel my contract as i wasnt getting the estimated speed advertised ie 62 -80 meg. now i dont expect to get 80meg nobody does but i do expect to get at least the 62 meg .
your thoughts please
tam