intermittent broadband speed

Hi all, I postedback in July here :- TalkTalk Community..Products & Services..Superpowered Fibre Broadband...Contention Ratio

And then I lost a bit of interest partly becuase the problem appeared to get better and partly becuase the wife and kids stopped complaining about it!

However its currently worse than ever - I reposted in the old thread but it appears to have been ignored, I'm guessing its too old to be monitored etc.

Its more important now as I'm doing more streaming with smart TV and through BBC iPlayer none of which will operate without some buffering at most times. Peak periods i.e. weekend days and week day nights are so bad that they cant even start the streaming never mind stutter and buffer!

Just navigating the TalkTalk website to get to posting this took ages (Saturday lunchtime and football is being streamed locally I guess)

Yet some times it really flys at 30M and I'm really happy!

So....I'm posting again so hopefully I can get the problem solved once and for all.

Thanks

Chris