HG633 Firmware 1.17 upgrade request, VPN problems
I'm having a problem connecting with company VPN. I never had this issue before my changing to the new router (HG633). I have read on here that some people have been upgraded to firmware version (some...
View ArticleHG633 1.17 FIRMWARE UPDATE
I have read on here that some people have been upgraded to firmware version 1.17 which resolves the issues with the router. Could you please upgrade me to the upgraded firmware version? Thanks
View ArticleFibre slower than promised
When I signed up to talktalk in January 2016 I was promised a download speed of between 23Mb and 37Mb on medium fibre. It was installed on the 21st January 2016 and on doing a speed test I was indeed...
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Need some fibre in my diet!
Okay, my TalkTalk legacy service has never given me a moment of worry other than the unimpressive speed. So, I got really excited when a brand new DSLAM was installed at the top of our road. Even more...
View ArticleOCE please! upgraded router, ping & speed down
Hello, I upgraded my router to HG633 a few weeks ago only to see my download connect speed drop from 39MB to 27MB and my ping go up from <10ms to around 30ms. That wasn't quite the idea, and I...
View ArticleSlow Fibre BB after phone number change
Because of many scam calls TT changed my phone number, since then m,y BB speed has dropped considerably both up and down. Could someone look into this please?
View ArticleVPN not working
Hi, could you please arrange to upgrade my HG633 router to the v1.18t firmware as I am also having the problems using VPN and Wi-Fi errors. Thank you.
View ArticleFibre not activated still showing ADSL2 line help!!!
I have a standard ADSL2 line however on the 27th April 2016 I was in fact due to go live with fibre optic broadband.This has not happened and my router is still showing ADSL2 line can someone from talk...
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VDSL configuration
Hi, At the moment, my Internet (VDSL) is set to not use a login. Is that correct?Previously, with my ADSL modem, I had to provide a username and password. Thank you
View Articlechanging password on hg653
hi gang, can anyone tell me how to change my login password on th hg653 super router.i know i changed it a while back but cant remember how. (old age memory probs)thanks
View ArticleIntermittent broadband and noisy phone line
Hi,I have been with talktalk since and not had any issues with my fibre broadband or phone. A couple of weeks ago the internet has start to drop it's connection and the phone line is very noisy with a...
View Articlejust got fiber medium and my download speed is much worse than before
yesterday an engineer fitted up my fiber medium broadband, on completion he said his machine was registering 10mbps d/l speed. when i checked hours later with talktalk speed checker it said 6.87 which...
View ArticleGo Live Date Passed...Still no internet
I upgraded to large fibre. 28th April was the selected date to Go Live by Talk Talk. Called helpine, they said there is a problem between router and cabinet so engineer visit is required. The earliest...
View ArticleFibre Broadband speeds have dropped. Can noise coefficient be changed?
Had fibre for a couple of weeks now. When i was first connected i had a decent download bandwidth of 38Mb/s but its now dropped to just over 30. Upstream line rate (kbit/s):...
View ArticleHG633 + VPN (Could an OCE help please?)
Hi - Just moved house and for the most part I'm happy with the TalkTalk WIFI. Only issue is the VPN for my Chromebook. To cut a long story short, nothing is working and I need to either disable the...
View ArticleHG633 firmware issue - please update to 1.17t or later
Hello, Please upgrade my HG633 router to the latest available firmware (1.16t): I am experiencing WiFi connection problems and VPN isn't working. Following a previous request, your product team...
View Articleintermittent broadband speed
Hi all, I postedback in July here :- TalkTalk Community..Products & Services..Superpowered Fibre Broadband...Contention Ratio And then I lost a bit of interest partly becuase the problem appeared...
View ArticleFibre large slow download fast upload
I upgraded to fibre large about a month ago from fibre mediumHowever i haven't seen an improvement in download speed download speed is at 38.71 mbpsupload speed is at 18.94 mbps According to the...
View ArticleiPhone and VPN
Tunnelbear VPN on my iPhone wont work while connected to wifi but works with 4G data could you update my routers firmware to 1.17t?
View ArticleHG633 firmware upgrade
Hi OCE's can you upgrade my HG633 tofirmware v1.16t or higher as I keep having to reboot my router when the connection slows right down.Regards Ed.
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