Intermittent, very slow Broadband.
intermittent very slow broadband speedSince October last year. Speed varies from 12Mbps to 0.04Mbps. I got better speeds with the dial-up prior to BroadBand being introduced. I have spent many hours...
View ArticleFibre slow
Hi I have fibre and it's not as fast as it was a few months back. Please can you do what you can remotely. I have gone through the usual. Reset router tested speed through Ethernet.
View ArticleERROR_NO_CARRIER for the last 3 days
Hi Wondering if anyone can help me? I've got a HG633 and it's been working fine for the past few months. A few days ago I returned home to find that the internet & broadband lights had gone out....
View ArticleSlow Speeds
So I'm on the fibre large package, yet my download speeds are around 1-3 mbps. Instead of the 70+ I'm paying for. I think the problem is my phone line and junction box, both of which look worn.
View ArticleDisappointing Download Speed
I only joined Talktalk fairly recently after several years as a BT customer - Infinity 2 at about 76Mbps. With this connection, I could download at a consistant 74Mbps. Talktalk offered the same 'up...
View ArticleHG633 Independent Test Results
There are several places on the TalkTalk website that compares the HG633 with competitor products eg "Our latest Super Router has the strongest signal strength on the market" and "faster wireless...
View ArticleHG633 Firmware Update Request
I'm a Fibre Medium customer, my HG633 is running v1.15t and I'm a little confused which version I should have, do I need this updating? I have been having intermittent connection issues (an unresloved...
View ArticleSlow Line Rate (New)
For the last 3 days my router has been reading a much lower upstream and downstream line rate (~60,000 -> 25,000) with increased noise safety coefficients (6 -> 21) for both upstream and...
View Articlehg633
please could an OCE update my hg633 firmware to v1.17t so that i can use a vpn?my name and phone number are in my profile
View ArticlePing spikes 200ms-3000ms
Hello community. I've been experiencing unusual high latency spikes for the past 2 weeks now and when gaming or talking on skype I'm noticing excessive amounts of lag spikes occuring every 3 - 5 mins....
View ArticleHigh latency
Hi, I've just had fiber medium for just over a week, the speed is ok, but the latency is not good or page cannot be found errors. So I ran a few pings to different places and can't get under 100ms,...
View ArticleSuper router red-light on Internet
There is a red-light on my super router and as such cannot connect to the internet, I have tried resetting the router several times but no luck still
View ArticleCan DLM be reset?
Hello all, I made the grand mistake of switching my HG635, which I got via a TT test years ago, for an HG633 given to me for free. So I played around and switched routers back and forth a few times and...
View ArticleApparently I'm not on fibre?? Internet issues
Hi, my internet recently has been terrible. I called to upgrade my fibre to the large package however I was told I wasn't on fibre, and to upgrade through the sales site.. Which says I'm currently...
View ArticleNo connection
For the last few hours my connection has been non existent. Lights are flashing furiously but my broadband and internet connection lights stay on for a couple of seconds then go off again.... Tried...
View Articleno connection
Help for about 4 weeks my fiber connection keeps resetting at the time i thought it may be works on the line, now its beyond the joke i used a old sky router and i have no problems atall and im shure...
View ArticlePlease Upgrade my router to 1.17t or later
Please upgrade my router as soon as possible to 1.17t or whatver the latest version is.
View ArticleLost its speed
I upgraded to medium fibre in January happy with 36meg,in March speed dropped to 20meg.Ring support line go through all the checks, they send a Bright spark he checks everything again fiddles with the...
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