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Slow to no Internet and no help

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I have been with talk talk for nearly 2 months now and I'm starting to regret it and should have gone to another provider.

 

Internet was perfect for the first month

 

Now My Internet has been up and down over the last month, I've had the online chat run through troubleshoot guide I've had them update, restart etc unplugged etc and nothing and then suggest to me to have an engineer visit at a cost of £60 to see what the problem is I'm sorry but my route has been plugged into the same mains socket the engineer installed it into, I'm getting quicker speeds from my mobile provider.

 

The new line test now suggests home set up is the problem!! How when it's in the same place it always has been? and speed tests are saying 1 to 3 mbps when I'm paying for minimum of 25 poor service

 

Ashley


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