Talk Talk poor customer service
I have been a customer for a few weeks now and am regretting it already. It's only when things go wrong that you realise what poor customer service a company has and Talk Talk seems to be one of the...
View ArticleTalkTalk Router
Hi I had an engineer call out to my home over 2 weeks ago to access the low wifi quality throughout the house with TalkTalk. He mentioned that I needed a new updated router as this was causing the...
View ArticleHow can I cancel my contract? The customer service numbers don't work!
The customer services number listed on talktalk website (0345 172 0042) doesn't work. I'm being told to call customer services but I'm not told which number I should dial in! I found a website lisitng...
View ArticleFIBRE BROADBAND
Hi, my new fibre Broadband went live last night, I was advised by email that a new super router would be sent free of charge, but no sign, and unfortunately I no longer have talktalk tv as the router,...
View ArticleFaster Fibre Line Profile.
When I joined Talk Talk about a month ago, I was told that my download speed would be between 60.60Mb an 80 Mb with a guaranteed speed of at least 55.20Mb. during the initial profiling my connection...
View ArticleRouter of flatmate
Hi, When I arrived in my apartment, the previous flatmates used a TalkTalk router. I don't who they are. So the question is : Can I subscribe via their router in order to keep it at home ? Also, I want...
View ArticleTalkTalk cancelling my account without my knowledge
I’m moving house soon and TalkTalk have sent me a letter saying my account will be closed in October due to me moving and are charging a cancellation fee. However, I’m not moving until November and...
View ArticleInternet
Openreach engineers were in the L36 area today and cut a wire which has switched everyone’s internet off, Openreach have asked people to contact broadband provider but stated when they were there that...
View ArticleBroadband out of sync
Joined talk talk 3 weeks ago. Brilliant speeds as promised for initial 2 weeks. THEN slowly speeds decreased THEN I lost the ability to connect to the Internet last week forcing me to go into office to...
View ArticleFibre problems
OK I try keep this short.So my router is on. I can't detect my WiFi network at all. I have done all the test on website and used master socket. Still nothing. When I connect to the router using...
View ArticleFlashing amber light
Hi, I have a new router and new account. But no Internet. I have tried a 30 minute reboot and tested the phone line but still flashing amber light. Please help Thanks
View ArticleHuawei HG533 router WiFI issue
Hi there! I seem to be having a problem with TalkTalk Huawei HG533 router.There is multiple devices in our home: 2 are connected by ethernet cables to router directly and several were connected...
View ArticleSlow to no Internet and no help
I have been with talk talk for nearly 2 months now and I'm starting to regret it and should have gone to another provider. Internet was perfect for the first month Now My Internet has been up and down...
View ArticleConnecting Non TalkTalk Router (WAN Port Unplugged)
Hello, I am trying to connect a Tp-Link wr841n router, however, when I've plugged a broadband cable into a WAN port in the router it complains about WAN Port being unplugged. Firstly I have tried to...
View ArticleNew Router
How do I go about getting a new router, In the last year my WiFi dropouts have been getting worse and worse to the point that I have to check my phone signal is connected to the WiFi before I use my...
View ArticleMy internet is down, has been for a few hours. My router is flashing orange.
Hi, my internet has been down for a few hours. I have reset the router several time. I can’t run a health check through my phone as It goes to the page but nothing loads. I’m in Clacton essex. Is...
View ArticleInternet went live today, plugged in the router but only a slow flashing...
My internet went live today. I plugged the router in, as per the instructions. It starts on a solid amber light for a couple of seconds, then changes to a fast flashing amber light (I assume trying to...
View ArticleVPN and TalkTalk Wi-Fi Hub?
Hi. My kids are being DDoS attacked almost every night thanks to a clown on Xbox Live Gold. I'm having to reboot the router most nights, sometimes multiple times. I'm considering signing up to Express...
View ArticleNew contract
I am sure I sorted my new contract out a couple of months ago but it says on my account that my contract expired 10th October. Help.
View ArticleFrequent loss of internet
I am getting regular issues with suddenly not having internet. Wifi stays connected all the time websites just won't load. After a few minutes it comes back by itself. This happens on PC, laptops,...
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