TalkTalk Faster Fibre Broadband is intermittent in bad weather.
We upgraded to TalkTalk Faster Fibre broadband maybe two years ago (?) and it's dawned on me that if we have bad weather (like the heavy rain we're experiencing right now) we keep on losing our...
View ArticleFibre Speed Boost not working
Hi folks I hope all is well. In the last 48 hours I have renewed my TalkTalk contract for a further 18 months after being a customer for over 10 years. I was offered a Speed Boost which provides...
View ArticleWi-fi Hub FAST 5364 Query
On my old HG633 router it was possible to 'RESTART DSL'.The option was in Maintain, System Information, Broadband Information.Is the 'RESTART DSL' function available in the Wi-fi Hub and if so exactly...
View ArticleCannot connect printer to wi fi
I have had a new Faster150 router fitted. This replaced my old router. My old router had a USB connection which my Canon Pixma MG3250 printer was connected to. The new router does not have a USB...
View ArticleMy Router has been hacked
Hi i need help my router was recently hacked ive had this problem in the past my broadband isn't working i can't even log into the router it's been like this for the last 24hrs think all my devices are...
View Articlered light on broadband box once a week.
Hi about once a week the broadband box has a red light, the internet cuts out, then a couple of minutes later, the lights go green and it starts working again. I contacted customer support via chat and...
View Articledownoad slower after fibre boost
I was regularly getting 35Mb downoadI added the fibre speed boost on FridayEvery day this week I am getting 32MbWhy?
View ArticleDNS setting disabled
Hello! Having a bit of an issue where my talktalk wifi hub is not letting me change my DNS settings in the DHCP tab. I read that it has been disabled and to use the setting in internet connectivity,...
View ArticleNew ip address and I lose connection
Hello At random times I lose internet and i have to reset my router, it may be a week, 2 weeks or 1 day. If I don't reset the router it takes around 1 hour for the Internet to come back on. This has...
View ArticleSlow download speed on one pc
All devices in house have fast download speeds, usually around 50mbps. My PC is using a TP Link to connect to the router, however, my download speeds on my PC range from 2mbps to a max of around...
View ArticleSlow internet speed
Bad internet speed 9.36 Mbps download and 7Mbps upload!!!! What's wrong with talk talk???
View ArticleNew to TalkTalk and connection unreliable
Hi, I am hoping you can help. I move to TalkTalk approx 3-4 weeks ago from Virgin and I really disappointed with the reliability of the connection. I am working from home full time at the moment...
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Router Firmware upgrade needed?
Hi, I've connected my new router up, we're due to switch over tomorrow (16th, currently have contract with talktalk but we're getting a new contract for double the speed) I ran a service test and...
View ArticleInternet down
At around 7am(gmt) Internet went down. Hub started flashing orange. Did a restart, then a factory reset then a 30 minute power off. Just turned him back on and still flashing orange. Could this please...
View ArticleConnected no internet
Phone working ok, router normal white light. Connection says I am connected but with no internet. It was fine earlier this morning. Nothing has changed in the house with the physical connections. Could...
View ArticleWifi
Think I may have a Wifi problem, the Youtube channel, which I watch a lot on my Smart TV freezes regularly, some tv channels occasionally, Radio 4 on Deezer on my iPhone cuts out regularly and more...
View ArticleHG633 White List problem
Hi, a couple of years ago I reported a problem with adding new devices to the White List of our HG633. The original query and responses can be found here in the Archive. Subsequent firmware updates did...
View ArticleUpgrade to Faster 150 Fibre
Hi I am looking to upgrade to Faster 150 as an offer landed in my inbox. The offer states no set up fees but when I choose to upgrade in my account a set up fee cost appears in the basket. Could you...
View ArticleRe: WiFi not working, router broken?
New member to talk talk no internet since 13th October, umpteen chats, engineer out today line ok internet on, router still not working orange light flashing, ive reset router still no joy, day 3 now...
View ArticleRubbish Faster fibre 150
I invested in faster fibre 150. Installed fine but chap from open reach installed an ugly 90s looking box under my TalkTalk router - apparently TalkTalk don’t invest in a router that can connect...
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