Hi folks
I hope all is well. In the last 48 hours I have renewed my TalkTalk contract for a further 18 months after being a customer for over 10 years. I was offered a Speed Boost which provides theoretical speeds of 67mbps down and faster uploads. Previously, I was consistently getting speeds of 38mbps down and around 9mpbs up. Since the speed boost went live, I have been getting the exact same speeds. I have looked at my package on my TalkTalk account and it appears that the speed boost is active as “Fibre Speed Boost” is written in red underneath “Your flexible broadband boosts” on my account page.
Having had a brief scan of the forum, it appears a fair few others have faced a similar issue. I had a go at restarting my router however this didn’t seem to solve the issue. If anyone could provide some help here it would be most appreciated
Thanks
Abdul