Hi,
Streaming progs or films from BBC iPlayer, ITV HUB, Netflix and Amazon Prime, the screen intermittently freezes, for anything from a few seconds to five minutes or longer - doesn't really add to the viewing experience! This happens with increasing frequency from mid-afternoon until about 23.00hrs.
I get the icon on my JVC Smart TV telling me that there is no internet connection, which after a period of time reconnects. I am using TPLInk range extenders and connections at either end, to the router and TV, are through ethernet cables.
Speed test on my TV typically shows a download speed of approx 20Mbps but during issues shows 'not connected to the internet'.
The issue is intermittent so speaking to the help line is pointless as is doing a connection test in the service centre, unless you are extremely lucky and hit an issue just as you are testing!
Any ideas on what can be done to solve this issue?
Rgds and thanks