Hi there!
Not had many issues with our internet since we switched to fibre a long time ago, but have noticed that pings are pretty high and speeds are lower than expected.
These issues are noticeable at all times of the day. It is most noticeable with online gaming, as my ping is always 20-30 more than other people in the same town as me. I even have high ping than someone from Wales!
I am getting about 51mb down, 17up. When checking the router stats I see that it is linking at 56.8mbps, when I'm on the large package I should be getting like 80mbps down.
Any help would be appreciated.