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Ethernet ports don't work

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Hi,

 

I am working from home and my wifi doesn't stretch to the back room where I am working. I bought an ethernet cable but it doesn't register as plugged in. I have tried different wires (the wires work) and have tested the port on my computer (also works), so the problem must be with the ethernet ports on the talktalk router. I can't seem to find a way of calling talktalk customer support. Any ideas what to do?

 

Thanks

Jude


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