Hey,
Has anyone else had a nightmare time with change of ownership? I recently moved flat and my I decided to change ownership to to allow the new tenant to keep using the existing Talk Talk broadband connection. I first submitted the documents through the post back on the 6th of Sept. It's now almost xmas and every time I call they say it's 'in process'. Their SLA for change of ownership was 30 days.
Not only that, somehow my contract was extended another 12 months. It first defaulted to rolling after 12 months then somehow got renewed. So now my name is on the contract so I can't stop paying or my credit rating will be effected.
Does anyone have any advice, maybe a higher power I can take this too?
Many thanks,
Ryan