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Internet Disconnection, Slow Internet, Poor Customer Service!

Hi TalkTalk,We are having serious Internet Broadband Connection issues - usually we get a guaranteed 54mb on Faster Fibre however now only receiving << 35mb or less. In addition, the internet...

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Download Speed Reduced

For over a year I had been receiving 79Mbps. But a few weeks ago this dropped to 67Mbps and have had multiple internet dropouts. Nothing in my setup has changed. I know 67Mbps isn’t bad but I pay extra...

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Faster Fibre - Dropping connection and cutting out

Hi there, We have been experiencing internet drop outs, both wirelessly and wired. In some cases the wired goes first and then 5-10 mins after the wireless also goes. It is now starting to happen more...

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Nightmare with change of ownership

Hey,  Has anyone else had a nightmare time with change of ownership? I recently moved flat and my I decided to change ownership to to allow the new tenant to keep using the existing Talk Talk broadband...

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Lost internt speed

Should be getting 70mbps and only getting 6 maps speed

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Router keeps resetting 5ghz channel to a crowded channe0l

Hello Could you turn off my router's self optimization feature? It keeps resetting to a crowded channel. Thank you

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Faulty router?

HiOver last few days weve had trouble connecting to the router.Some devices simply wont find the router and connect. Or they would say incorrect password try again even though the password is correct....

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Faster Fibre not meeting guarantee speed since last outage according to speed...

Have faster fibre package with talktalk, using Huawei 635 router. Since the last outage, the broadband is running slower and slower.  Did speed test via talktalk showing:19.4 MbpsYour average download...

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Unable to disable DHCP setting for pi-hole

Hi, I received new wifi hub this week. I am trying to connect it with my existing pihole but unable to change dhcp setting to 'disabled' as even after I hit apply, it is turning back on itself. I read...

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UFO on my street REMOVED

HiI would like to know: 1. Why UFO is not available in my street - REMOVED when all the streets around us are.2. When the street will be connected. I have been asking this question for 3 years now...

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Constant connection interruption issues, out of ideas and desperate

First time post here, desperate and looking for any advice or possibly experience with this issue. My wife and I moved into a new home just over 2 years ago. It was already hooked up with Xfinity...

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What is a reliable way to speed test your network?

I having been testing out some VPN services to find out which one works for me. One of the most important things is speed, so I need to have some way to measure that. I turned to the online testers,...

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Router keeps resetting 5ghz channel to a crowded channel

Hello Could you turn off my router's self optimization feature? It keeps resetting to a crowded channel. Thank you

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Flashing orange light and dead phone line

My internet kept dropping out yesterday, today it is not working at all and my phone line is dead. How do I live chat talk talk? Really need help!!

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Slow g.fast Fibre150 broadband speed

Hi, I joined G.fast Fibre150 beginning old Dec. Initial sync speed was 140Mbps but every day it drops and it ended up at 89Mbps over last few days.I contacted Talktalk who did a line check said...

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Low Download/Upload Speeds

Hi, I am just writing to ask about download speeds, we recently had a new package upgraded around the end of May, and for most of the summer the speeds remained great and as advertised, at about 65Mbps...

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Broadband connections dropping all morning - in the support loop of hell!

I seem to have either a router that is not up to the job or the broadband connection is dodgy, and it's not my end as nothing has changed since I received the new router from TT.  The Network Status...

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speed to router

I've recently upgraded from Fibre 35 to Fibre 65 but find no difference in speed. I have turned my router off for over 30 minutes but there wasn't any difference. When I go to Service Centre it shows...

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Slow local connection to router

Speed checks (several yesterday & today) show good speeds (Faster Fibre 39Mbit/s) to my router but only 9 to 10 Mbit/s over my local connection, router to laptop.I've tried testing with a cable...

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No internet connection

Hello I ve got problem with internet access. My router is flashing orange light, i ve reseted it but its still not working. I ve chcecked my line on service center and its something wrong with internet...

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