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Upgraded to Fibre 65 but drops out frequently.

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Hi,

I upgraded to Fibre 65 and went live on 30th November.

The speeds fluctuated for a while but now seem steady about 50 to 55 meg. The problem is that the internet drops out frequently, usually between 5pm and 8pm. The router light is still on white but there is no internet connection. The router has to be switched off and on to rectify the situation. Sometimes it needs to be done twice. Could you look into this for me please?

Regards, Zorro


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