Since "upgrading" to a super fast fibre connection I have found that broadband speeds are extremely inconsistent and many times are significantly slower than my previous broadband connection.
For something that was sold to me on the promise of working better with multiple devices I now find that if my son is online gaming on his Xbox other activities such as uploading photographs to Google are almost impossible.
Things were so bad earlier this evening that even your speedchecker failed to complete.
I am finding this extremely irritating. Nothing has changed in my home setup except the new connectivity and the new modem you provided and yet my broadband performance is now completely inconsistent.
Can you please review my setup and advise.