Does new DSLAM cabinets mean fibre is on the way?
My exchange (ESROS) is not yet fibre enabled. According to the OpenReach website they are "Exploring Solutions". However Morrison Utility Services is currently fitting new larger DSLAM cabinets in my...
View ArticleFibre medium - slow internet speed
Hi, Over the past couple of months i've noticed my speed dropping from approx 8mb to as low as 4mb. I'm on fibre medium and have a talktalk HG635 router. In the past performing a reset on my line has...
View ArticleIncorrect agent id
The agent remote id supplied dslam is incorrect, blah blah? Been on the phone for about 4 hours in total over the past few days, is it time to migrate to sky or virgin?
View ArticleInconsistent broadband speeds
Since "upgrading" to a super fast fibre connection I have found that broadband speeds are extremely inconsistent and many times are significantly slower than my previous broadband connection. For...
View ArticleIf my router has been hacked, can I/should I request a new router?
I lost connectivity to the Internet on Saturday although my router was still working and apparently connected to the Internet. It seems that my router had been hacked and the settings i.e. the name and...
View ArticleRed internet light, no internet for 6 days and no updates from TalkTalk
Hello, we have had no internet for 6 days now, with no update at all from TalkTalk. Our fibre connection only went live 12 days ago, worked ok for almost a week and then we have had a red internet...
View ArticleStatic Routes not working on HG635, stuck on fw 1.04ttb
Hi I'm not sure if this is the place for business broadband issues but I've seen the same problem discussed here, so I figured it was OK. I moved my phone and broadband service to TalkTalk at the end...
View ArticleFibre speed more than halved
Good evening, A couple of weeks ago my Fibre Broadband speed more than halved from a real download speed of 3.2Mb/s to 1.5 Mb/s. (Line speed currently showing 12Mb on the Speed Test, when it used to be...
View Articleusing own router
does any one know how to set up a 3rd party router for fibre, i have a new TG589 vac router and unable to get it working, tech support are no help at all
View ArticleSlow Superpowered fibre - medium, worst than ADSL
Ok so i was switched over to so called Superpowered fibre about 2 weeks ago now and the speed is terrible im getting about 1-1.2mbs at all times through the day. and on my old adsl connection it was...
View Article12410305 - Update request
Hi, Can you please provide an update for talktalk fault ref 12410305?
View ArticleHG633 using the WPS button
I am trying to connect a wifi repeater to my HG633 but when I press the WPS button I have no idea if the WPS is active. Can anyone tell me how long to press the button and how do I know if the WPS is...
View ArticleSlow Speed!
Hi, I have recently upgraded my internet to the fibre medium 40Mb package and at first it was great, I was averaging 36 to 38 Mbps, but it has gradually become slower and slower over the last few weeks...
View ArticleFibre supposedly installed yesterday but no Internet. beyond a joke now.
So, after months of nothing but hassle. nothing but paying bills and getting nothing in return talktalk install fibre yesterday.I've got the same crappy router (the 9th of its kind) and now the...
View ArticleFibre Medium really slow at peak times
Hi,I have recently upgraded to Fibre Medium after being told by the salesman that it will not drop speed during peak times so it was onviousy a good competitor in the market. First few weeks this was...
View ArticleFibre speed slow
Hi, I have just upgraded for fibre medium to fibre large and my upload speed has improved but my download speed still seems to be capped at 40mb. My router show that download is syncing at 80mb so I...
View ArticleMaximum downstream rate (kbit/s)?
Hi, I was just wondering if I should be achieving the maximum downstream rate? Looking at these stats, it looks like I'm a few units under. Is there a way to improve it? Thanks! DSL synchronization...
View ArticleFRITZ!Box 7490 with TalkTalk Fibre Optic Broadband
Folks, Can someone help me configure my AVM FRITZ!Box 7490 router for use with TalkTalk's fibre optic broadband?I've tried the settings shown here:...
View ArticlePitiful phone support - fibre slow - had enough
I rang support yesterday as I wanted an offer to stay with TT. I have logged a number of issues and previously I was led to believe that you can access these to determine level of service. Anyway,...
View Articlefibre large limited to 45 mbps
Hi. As of the 30th Sept I have upgraded from fibre medium to fibre large. My speed has increased by about 7 Mbps to 45 from 38 Mbps. Does anyone know if this is normal when you upgrade? Any help would...
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