Fibre not available with talktalk but is with bt and sky
Hi. My area has just had fibre enabled the exchange has been updated and big new green phone boxes have been placed round our village.The neighbours either side of me are with bt and sky. They have...
View ArticleReally Slow fibre / Phone line dead
Hi,I originally posted this on saturday, but cannot find my post in the discussion board anymore.... Hi OCE's My fibre package was running at around 16-17mb/s down stream and roughly 1mb/s upstream,...
View ArticleWhy is fibre broadband slow and intermittent? TV OD keeps reporting issues,...
Why is fibre broadband slow and intermittent? TV OD keeps reporting issues, related to poor internet. This issue has gone on for 5 months, I have had a bright sparks enginner, for which I was charged...
View ArticleSuperpowered Fibre - After home move
Hello, after waiting nearly a month to have the house move finalized today is the day when my service goes live! The phone line seems to be working fine when things became active at 5am this morning...
View ArticleDisgusted at Internet and TalkTalk... Want to Leave NOW!!!
I am absolutley disgusted with TALKTALK.... the company that actually doesnt want to TALK TO YOU!!!! You the paying customer when your not getting what you paid for.I was expecting a call (within 24...
View ArticleShocking speeds
So, signed up to TalkTalk as it was apparently one of the better providers when i found out i wouldn't be able to get VirginMedia at my new house. Been here 3 months now and the internet speeds...
View ArticleHG633 One laptop that will not connect to wifi
We received our HG633 a few weeks ago and ever since one of our laptops will not connect to WiFi - another two laptops, tablet and android phone are working just fine. Troubleshooting on my computer...
View Articlefibre medium slow speed
Hi, I recently upgraded to Superpowered fibre - Medium. My previous speeds were about 4mb ADSL with about 3.5mb download speed, This has increased to 6.23mb ADSL with about 5.9mb download speed. Before...
View ArticleHello. I have fibre large and speed is to slow. What to do? I try to...
Hello. I have a problem with fibre large pack. My estimated broadband speed range must to be download 73mb-80mb. But now is just ~30mb. What to do?
View ArticleFibre broadband disconnected?
HiMy fibre broadband connection appears to have been disconnected this past weekend and reverted to a standard broadband connection. I reported the fault to your service centre on Sunday 27/09 and was...
View ArticleSlow Internet Speed
I'm on Superpowered Fibre, and I used to get up to 20mb, but just lately, I only get 4mb, and can get as low as 1mb. Every time I've called TalkTalk, they keep saying they'll send me a new router, but...
View ArticleFibre speeds drop every night at the same time.
Every night at the same time 8 PM till 10 PM my fibre speeds are more than halved in speed. This has been happening for weeks, I was told by TalkTalk that my exchange is looking for an upgrade, but the...
View ArticleExperiencing some issues with my internet
Hello a few months ago I began experiencing some issues with my internet, people around the house were finding it extremely slow at night, from 8 PM to 10 PM is this an outcome of throtteling on our...
View ArticleIntermittent broadband
I had contacted chat earlier today and discussed with them the problems I've been having. I also completed all the steps in resolve and report and still my broadband is intermittent. Can an adviser...
View ArticleFibre Optic speed problems
I keep having problems with my internet speed resulting in a lot of buffering. The speed test returned a download speed of 0.61 mbps and 1.87 upload (using talktalk speedtest). It has been happening...
View ArticleCan I Upgrade to Fiber Large for a trial
Hi, I am on Fibre Medium and would like to try out Fibre Large. If it doesnt make much difference, can I downgrade back to medium or will i be stuck with it? Thanks
View Articlewfi slow and keeps disconnecting on all my devices HG635
hello i have a HG635 seem to have problems with the wifi only i have tried to restart reset and also moved my router and chagging wifi chanel no luck at all i have had this problem for about 2 mouths...
View ArticleWifi Booster
Hello, We have the Talk Talk Super Router on the fiber large package. Now when connected via Ethernet cable we get the top speeds easily. However when wireless, even from 3 feet away from the router...
View Articlefibre connection keeps dropping
I ordered Talk Talk unlimited fibre broadband after being with BT a year. The BT service had been faultless but Talk Talk had the international dialing boost which BT couldn't match. I'm now 5 days...
View ArticleMODERATOR PLEASE REVIEW re Fault ref 12511986
To: Talktalk Customer Services Please note that the error I just opened, ref 12511986, has been incorrectly logged as a voice only issue, whereas it actually affects mostly broadband. The problem is...
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