Hi
My fibre broadband connection appears to have been disconnected this past weekend and reverted to a standard broadband connection. I reported the fault to your service centre on Sunday 27/09 and was told this would resolved within 48 hours but still nothing has been done and I have still not been told what the issue is or when this will be resolved.
Please can someone advise what the issue is and when it will be fixed?
My fibre broadband connection appears to have been disconnected this past weekend and reverted to a standard broadband connection. I reported the fault to your service centre on Sunday 27/09 and was told this would resolved within 48 hours but still nothing has been done and I have still not been told what the issue is or when this will be resolved.
Please can someone advise what the issue is and when it will be fixed?
