Hi,
I am experiencing loss of internet connection every 5-10 minutes when using my PS4 console apps. The router resets with all lights except power going off before the connection is restablished. Using any other devices are fine, the problem only occurs when using the PS4.
A number of calls to customer services have not resolved the issue, although it appears from other threads that this may be an issue with the router firmware version and that a firmware update could resolve the issue. Is this something that only TT can do, as customer services on the phone wouldn't, despite me specifically asking them to.
My router details are:
Product type: HG633
Hardware version: H.1.01
Software version: v1.20t