I recently moved house. The customer advisor told me that I couldn't continue with fibre as it wasn't available at my new location. I know I should have checked earlier, but it wasn't until the installer arrived and told me that fibre was available that I thought to check and found out that Fibre was available. Is there an easy way to fix this while "my account" is down? Getting through on the phone or via chat seems impossible at he moment.
Cheers
Alan