Hi like many people on here I am having difficulty connecting my new super fast fibre to the master socket. I can now only get a connection using the test socket. I have called Talktalk to be advised that I should contract a local engineer. I explained that I thought it was illegal to tamper and only BT could move the socket...I was advised that anyone competent could do it! So here I am reading the forums which confirm my suspiciion that only BT will move it. The Talktalk website suggests a fee of circa £129 to move. As I have had no success getting the contact centre to arrange can someon on here help to arrange the master socket to be moved?
Many thanks