Hi
I switched from BT to talktalk
My go live date is today 1st Nov
However im still connected to my old BT service, phone and FTTC
if i plug in the talktalk router I get the red light on the internet light and if I plug in my own router and configure it to work with talktalk vdsl I get no connection.
Why am I still connected to the BT service? I thought im supposed to be switched over to talk talk today?
Surely the service should have been switched over by now?
Any help would be great
Also, If i check my account the status says its INFLIGHT (inactive).
Please help.
Cheers.