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OCE PLEASE HELP - PS4

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Internet keeps dropping every time I use apps such as now tv and tv from sky on ps4. Tried talking to people on live chat over last few days and they've done tests on the lines, sockets etc and everything is fine, talk talk also sent out an engineer today who said there is nothing wrong with lines or anything. After reading all the comments about the same problem it is clearly the firmware update v1.21, I want it sorting because it's getting stupid.


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