Router drops off when using PS4
Hi everytime I go on the ps4 n go to use tv from sky or nowtv app the connection drops off and this is happening every 5 / 10 mins and this as been happening since last week now Can someone please help
View Articlerouter internet light
i've got a d link 3780 router connected to an open reach modemthe internet light is not on the d link, yet i have still got internet.internet speed it not affected but when i try to log into the router...
View ArticleMy internet isn't working at all
Hi! So, all day my internet has been really funny like randomly connecting and disconnecting and now it's just straight up not working! All the wee lights on the hub thing are on apart from the...
View ArticleOCE PLEASE HELP - PS4
Internet keeps dropping every time I use apps such as now tv and tv from sky on ps4. Tried talking to people on live chat over last few days and they've done tests on the lines, sockets etc and...
View ArticleDownload speed - Throughput
I am synced and connected at 40 Mb download, however, since yesterday, my actual download speed has never been above 2Mb. I do NOT use any TT supplied router, and have always disabled tr069/cwmp on any...
View ArticleNo service no help
I have been going around in circles since 10am yesterday morning when I lost my service, the connection just keeps trying to redirect me to talk talk, I have tried phone, tried online help, tried...
View ArticleNo internet connectivity since yesteday, router has red flashing light
It would seem since yesterday the TT router has the dreaded red flashing light so there is no internet connection on my fibre connection, i have the combined TT router as the old one with the white BT...
View ArticleFibre connected today and it's slower than ever
I used to get 4mbps but today the fibre was connected and it's been appaling !Here are the router stats and there seem to be a huge number of downstream errors? But the ration and attenuation seem ok....
View ArticleUpgraded to Fibre Large from Medium
I have upgraded from Fibre Medium to Fibre Large but I'm not getting any faster speeds, I have spent hours on the online chat & now I've been told that a talktalk engineer will have to visit &...
View ArticleSlow and unstable connection
Hi team,I am a TalkTalk Fibre customer for about an year and at the beginning the speed of the broadband was really good but by the time it has started to go down and down. Now, it is not faster than...
View ArticleInternet light red HG633 fibre router with new connection
My new TT fibre account supposedly went live on Monday, 4 days ago but although the DSL light is green I get a constant red internet light on my router. Spoken to TT "agents" twice and they say they...
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Fibre speed halved from 16MB to 8MB over last couple of days
Over the last 2 or 3 days my fibre has dropped in speed from 16.5MB to 8MB. I've had trouble with the line a couple of months ago which was eventually resolved. I've done all the checks at this end -...
View ArticleNo internet on Fibre since yesterday
Going crazy, because it's impossible to speak to anyone now. Being fobbed off with voice prompts and promised an answer in 72 hours.My fibre internet had gone down twice just after midnight for over an...
View ArticleExtended wired connection from router question
Hi, i've recently upgraded to a TalkTalk fibre broadband package, I am yet to go live however once set up I will be connecting the router to the master socket by the front door downstairs in my home. I...
View ArticleFibre router dropping connection many times a day-help!
Hi we have a newly installed fibre router however, we are experiencing router reset many times a day. Can an engineer make contact please?
View ArticleLow Upstream SNR & Other Oddities
Hello Community/OCE's! I've had this issue for approximately a week now. I've been quiet about it to see if it would clear up itself and it hasn't. My service issues basically are: The upstream SNR is...
View ArticleIntermittent connectivity and failed router reset
Hi, I've been experiencing very intermittent connectivity (websites not loading or partially loading) for the past week, despite speed tests reporting normal speed. I saw the service status post about...
View ArticleHelp with connecting new Samsung smart TV
When we try to connect our new Samsung smart tv via our Huawai HG633 router over a wired connection the tv says it is connected to the internet but can't find any apps. We've tried resetting the Ip...
View ArticleSlow Fibre Medium sync speed
Hi Our Fibre Medium sync speed has just dropped from 40000/2000 to 32400/1295. Line stats look the same as before. Maximum rating for the line is given as about 78000/22000, which is the same as...
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