New Fibre broadband, inconsistent speeds
Hi there, I have had fibre for about 6 weeks. Over the last few weeks I have noticed speeds becoming more and more erratic. I get about 6-8Mbps download and 1Mbps upload (fine for where I live), but I...
View ArticleClik here to view.
Slow speeds , and router disconects
Hello quite often normally up to ten times a day and more my router randomly disconects . It seems to have no particular pattern (i.e. Day time or eve ) or if I am in the middle of a game or film , or...
View ArticleNew contract for 78Mb only receiving 30Mb
HiI have just upgraded from 38mb fibre to 78mb 2 weeks ago and I am only getting 30mb. Router reports max download of 46,200 Mb but router reports downstream line rate of 30,943 Mb.Any help in this...
View ArticleSNR dropping from 6db to 0db
Good Afternoon, I have been experiencing sync disconnects for the past two days.When this occurs the current SNR margin drops from 6db or so to 0db. We have no extensions and are connected to the...
View ArticleHuewai HG633 not working?
I've seen that there are issues with router connections but I've checked and my router is different. All the lights are flashing as normal but I have no wifi? checked phoneline, all OK... is there...
View ArticleWifi drop outs regular
Hi I'm on plus TV with fibre medium and just renewed my contract again to new package and is 2nd time I've renewed my contract since getting my router. Recently its been dropping out and signal really...
View ArticleWhy have we been sent HG633 routers that don't work on our fibre broadband?
About a month ago our HG635 needed to be restarted at intervals thought out the day - being disabled with a chronic illness this was a nightmare! After numerous calls to talktalk we were sent a new...
View ArticleRouter keeps resetting itself
I'm a new customer, my fibre broadband went live on the 1st November. There were no problems to start with but the last 3 days the router keeps turning itself off and then back on again, this is...
View ArticleClik here to view.
Recent speed drop on Fibre Large line
My connection has been stable for several months now, connecting at 29,677 kbps adn give download speeds of around 21Mbps on both Thinkbroadband Down TBBx1 test and the Down HTTPx6 tests, with upload...
View ArticleDSL3780 Faulty Router - Power light constantly red
Having followed your reset instructions for my router I now have no wireless access and the power light is constantly red. After reading other posts I am submitting this request for a new router to be...
View ArticleFibre Speed Has Dropped Significantly - Line Check Please
Hello, Could somebody please check my line for me. Around 18 months ago I was getting around 19Mbps, then it dropped to around 14 Mbps, and a week ago it was showing 9 Mbps, today I am getting 6 Mbps....
View ArticleTwo text messages aout an ALLEGED issue with my TalkTalk service
I have received two text messages purportedly from TalkTalk (maybe not really them...) apologising for an ALLEGED issue with my service: The first (from what appears to be a mobile number 07786XXXXXX)...
View ArticleClik here to view.
My contract ended
Hello my contract ended on 27/04/2016 so what can i do now i got 32 mbs speed and at this moment i'am paying 40.45 p/m and its kinda exspensive so is it possible to make a new contract? and if i want...
View ArticleTwo text messages about an ALLEGED issue with my TalkTalk service
I have received two text messages purportedly from TalkTalk (maybe not really them...) apologising for an ALLEGED issue with my service: The first (from what appears to be a mobile number 07786XXXXXX)...
View ArticlePacket loss and high latency since 12/4/2016 23:45
Hi everyone, Having ~150-200ms latency and 15-25% packet loss since last night in Milton Keynes. Issues seems to happen not on local router but 2 hops away from me.Any known issues in this area? Thanks.
View ArticleUn-usable Super Fibre Broadband and terrible speeds.
Hi, Over the past few weeks things have been going seriously downhill when it comes to my fibre broadband. When I'm browsing I get a lot of 'Web Page Unresponsive' and the only options I have it to...
View ArticleSlow Broadband using new Super Router
Hi,I upgraded to TalkTalks new Super Router Saturday. I swopped it over from my other TalkTalk router, put it through the master socket and used the filters. I tested the connection speed and got 7MB/S...
View ArticleBroadband router restarts
Hi All, My broadband router restarts when I am watching Amazon through my PS4, also the Internet keeps dropping out when I am browsing, gaming, etc. I have the Huawei HG633 router. Any help?Thanks
View ArticleVPN Request
Hi, could you please arrange to upgrade my HG633 router to the v1.16t firmware as I am also having the problems using VPN and Wi-Fi errors. Thank you.
View ArticleClik here to view.
Cyber attack router!
I am totally fedup with Talk Talk! My internet kept dropping yesterday, I spent all day doing tests on my CP and I could't locate the problem! It wasn't until late last night that I discovered that my...
View Article