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Periodic Fibre Outage After Contract Renewal

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Hmm.... Coincidence?

 

I've had five outages (red light on router) in the past six weeks, late at night; all occurring at a similar time. Odd, I would say. I'd previously never had a problem with the service before I renewed my contract.

 

Is this the level of service customers can expect to receive once they opt in to a cheaper price plan? Because that's what it feels like....

 

This is not a coincidence!


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