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Unable to connect tp-link Archer VR900 - No internet

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Hi, I'm on talktalk business superfast broadband and was using the Huawei HG533 router with the BT openreach modem with no problems since taking over the account in November. Wanted to upgrade to a better wireless router so purchased the TP-LInk Archer VR900 as it looked like it would be an easy setup with TalkTalk_VDSL being in the quick setup menu.

 

I have the VR900 connected connected directly to the phone cable and can get no further than the internet connection test failing. I am following the quick set and using TalkTalk-VDSL as the ISP.

I have tried customer help at TalkTalk - but it is not on their supported device list.

 

Don't know what to do next as I already sent one VR900 back to Amazon as I thought it may of been a router defect. 


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