Dear Talk Talk
I have recently upgraded to the Large Fibre package, but I have so far seen very slow speed that what your line checker shows for estimated speeds shown form my line.
Your website check estimates
Download 74mb - 80mb
Uploaded 19mb - 20mb
I have performed a modem reset waited 1 hour, computer is connected directly via Ethernet cable, I have new run a speed test on http://www.supportal-test.co.uk/ time 19:44 so I understand this is a peek time but I do not expect such slow download speeds
Speed test results
Download 27.54mb
Upload 16.79mb
The speed I am receiving is what I should be getting on your medium package, please can some one look in to my line.