Appologies for appeering impatient, but my query was posted 2 weeks ago - https://community.talktalk.co.uk/t5/Superpowered-Fibre-Broadband/Very-poor-Fibre-performance/td-p/1993865/jump-to/first-unread-message - and has received no OCE response so far.
I have followed all the advice in the forums related to similar issues BUT I am still getting only half the upload speed (a paltry 500kbps) that I got previously when on ADSL.
Can you check if BT Openreach actually did a DLM reset after they replaced my cable feed on 23rd December? If so, how can I be getting poorer performance on a fibre/copper feed than I did on a copper/aluminium feed???
Here are some interesting screenshots I took after I switched off the router for 40min last night in case they shed any light on the problem.
Image may be NSFW.
Clik here to view.
Image may be NSFW.
Clik here to view.
Image may be NSFW.
Clik here to view.
Image may be NSFW.
Clik here to view.
Image may be NSFW.
Clik here to view.
I have done the relevent speed tests and posted pings and traceroutes on the previous thread.
If 500kbps is the best I can ever expect on "SuperFibre" can I go back to ADSL??
