Problem with broadband drop outs
I have been experiencing drop outs for a while now, but they seem to occur more often. The drop outs can be two or three times in an evening. The lights on the router suddenly go out and then within a...
View ArticleSky Go PS4 Reboot
Everytime i use my PS4 to watch Sky Go the router resets itself and i lose connection. This can be regular, or it may allow me to watch for 30 mins before resetting. Very frustrating, would love to be...
View ArticleTerrible Connection !!!!!
For 4-5 months my internet has been terrible !! Very intermittent connection, my kids can't play online with their friends as it always drops out and the lagging is terrible. After several calls to...
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HG635 partially broken - how can i replace it?
Hello all TalkTalk Community Im hoping someone will be able to help me with an ongoing problem. Weve had TalkTalk superpowered fibre (78MB) for well over its contracted period. During this time it has...
View ArticleFixed price for BB over 24 mths BUT does that include NO line rental price...
Fixed price for BB over 24 mths BUT does that include NO line rental price increases? ie: I`ll be paying exactly the same in 2 years as now? Thanks..
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Resubmitted fault, as ignored so far....
Appologies for appeering impatient, but my query was posted 2 weeks ago -...
View ArticleReset fibre connection to Fastpath
Hi, could a moderator advise how I would go about getting my fibre connection reset to Fastpath (currently set to interleaved)? Thanks.
View ArticleBroadband and Phone servce cut off early
Hi there I am hoping somebody can help me. I have arranged to switch providers for my phone and broadband from TalkTalk to Sky with effect from 12 January 2017. Everything had been going smoothly until...
View ArticleDLINK DLS 3782 Router VPN Issues
After upgrading to the 3782 router my VPN connect has stopped working. TT have confimed the router supports PPTP passthrough but there is no option in the setting to enable it! I pretty sure this is...
View ArticleMinimum Speed promise
Hi All I have been on the phone multiple times this morning to try and get an answer to my question but as of yet, no luck! I recently upgraded to firbre beacuse our connection was starting to slow...
View Articlehuawei HG633 parental control
been trawling the net to find anyway of setting up set times certain devices can connect and only found some info on a hidden parental control menu.. Every time i input the link that I've found it just...
View Articleincrease upload speed
Good afternoon, I have been using Fibre connection for 2 years now.The line is syncronising like below : VDSL Information (VDSL Firmware Version: 1414c3 )Profile17aState ShowtimeUP Speed...
View ArticleInternet frequently dropping out
Hi, my internet has started dropping out over the past two weeks. It is getting more frequent and frustrating as I have to restart the router each time.
View ArticleHG633 Firmware Upgrade
Hi, Please can you upgrade my HG633 firmware to the latest (v1.21t I believe). I have just received it and set it up and so far it is considerably slower than my previous Draytek router and Openreach...
View ArticleIssues with router
I have a problem whereabouts my wifi signal is weak or non existent. I have changed the all the wifi channels and moved the router round the house as instructed by the talktalk technical team. I was...
View ArticleHG635 speed issues
Hi As of late I have been getting speeds of around 20mb download when i used to get 60-65 all the time. (On the up to 76mb plan) It seems on speedtest its almost getting capped, it goes up to around 25...
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Just renewed 24 month super Fiber contract, need advice a.s.a.p please
I Would really appreciate some peoples opinions, help, be it normal talktalk users like me or even Staff members too, thank you I spoke today with the loyalty team on the phone in the billing dept...
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MAJOR FIBER SPEED ISSUES, F.A.O STAFF ONLY PLEASE FOR NOW THANKS A.S.A.P
MAJOR FIBER SPEED ISSUES, F.A.O STAFF ONLY PLEASE FOR NOW THANKS A.S.A.P.ALL CONNECTED BY ETHERNET TO ROUTER, ONLY DEVICE CONNECTED THIS ONE COMPUTER. I signed up for a new 24 month contract early...
View ArticleGaming Profile!
Hi Support I am on fibre internet and get around 28Mbps speed, I am using the router sent to me and I am happy with the download and upload speeds that I get, my problem is latency. according to X Box...
View ArticleUnlimited UK Calls boost , include calls to any uk mobiles too ???
Unlimited UK Callsboost , does that include free calls to any uk mobiles too ? I have had The Unlimited UK Callsboost for a year now and someone said to me that I can also use my talktalk landline to...
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