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Fibre speeds cut in half
Hi, a few days ago I've noticed a drop in my internet speed from +76Mbps to now just above 30Mbps.Tried mltiple speedtesting site and hosts, tried rebooting the router, tried leaving off for a while...
View ArticleHG 635 with static ip address assigned to mac address
Hi all new to commuinty I yesterday switched from bt to tt I was running staic ips supplied by bt wich were assigned to web servers mac adrresses via thier router and assumed tt would be simpilar as...
View ArticleRouter - I need to reset because it stops working
Hello.I have a problem with my internet.For several months when I use the internet and downloading files several times a week router stops working (to connect to the Internet). I have to reset by...
View ArticleHow to stop web sites giving away location? (IP address)
When I type in 'my location' into Google, it give me a map of a rough location of my home. How does it know that?. I know some web sites, often ask would you like xyz website to know your location,...
View ArticleSuper router HG633 keep disconnecting
super fibre large package but router keep struggling. keep disconnecting. live chat offer different solution but none of them work. so i thought to try this forum now.i seen on net that Hawaii HG633...
View ArticlePoor fiber medium speeds recently
Hi, We have been on Fiber Medium for a long while, and used to get speeds appropriate for the package. Recently we had problems with our connection wherby it disconnected constantly and was unusable,...
View ArticleFibre slow & intermittently dropping out
Hi, for the past 1-2 weeks our fibre broadband is running slow and the connection is intermittently dropping out. Can you help please. thanksdave
View ArticleRouter crashing Now TV on PS4
I recently upgraded to faster fibre and received the super router - HUAWEI HG633. Since then my new router crashes constantly when watching Now TV on my PS4. This was never an issue before? Spoke to...
View ArticleRouter restarting/cutting out every 10 mins
Hi, a week before Christmas my internet connection kept dropping out and I noticed that the router would restart, all lights off then back on again as if it was switched on and off. There are other...
View ArticleRouter restarting/cutting out every 10 mins
Hi, a week before Christmas my internet connection kept dropping out and I noticed that the router would restart, all lights off then back on again as if it was switched on and off. There are other...
View ArticleConnection drops regularly
Ever since upgrading to fibre broadband the connection drops all the time. Is it worth me using a different router or is there a problem with the line itself.
View ArticleUpload stopping download for the rest of the house
I have been having a problem for a long time with my uploading, every time I upload it knocks out the rest of the internet for the whole house.I have had an engineer here who had never heard of this...
View Articlev21t on HG633
Good evening, 1. How do I get my HG633 from 1.15t to 1.21t, after a long period in the cupboard. Can the firmware be downloaded somewhere ? 2. One this is done, is it possible to reduce the SNR...
View Articlehow do I remove the fibre speed boost from my package?
When I renewed my contract in November, some tests indicated I could get a higher fibre speed in the mid 40s Mb/s. I was and am still only getting about 30 to 32 Mb/s even though I included the fibre...
View ArticleInternet has been really bad for months
Hello there, The package I have is SimplyBroadband with Superpowered Fibre 76 MBPS. For about 4-6 weeks I was getting just over 65mbps on ethernet and about 35-40 on wireless. I was fine with that but...
View ArticleSTAFF or OCE please respond?
I have had terrible internet connection on my Fibre service since christmas eve (and have reported it on here to no avail). I have done all the tests I can here to determine that the fault does not lie...
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Interpreting 'broadband information' on the super router console?
Hello We are on Fibre Medium (i.e. "up to" 40 download /2 upload) at approximately 700m from the fibre cabinet and running with the HG635 super router s/w v1.06t. Our normal internet download speed as...
View Articlehuawei hg633 drop out
well i am sick to death of this during the week i spoke to technical and they did line test and other stuff according to the chap i spoke to, which sounded loke he was reading from an auto que and i...
View ArticleRequest for HG633 Firmware Update
I received an HG633 router today that's running V1.15T; could you update to the latest live version please. I understand this is V1.21T. Thanks.
View ArticleTerrible lag spikes and Jitter while gaming on PS4
Hi All Ive been suffering with terrible lag spikes and jitter while gaming online. Having read through a few posts on here, i found that a few people had the same problem, and it has been partly...
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