Hello,
My fibre connection seems to have a packet loss, around 5% to google.co.uk and a lot worse to other servers. I just noticed it yesterday and have been monitoring it today. I performed basic tests on my end (including resetting the router a few times, using master socket, 2 routers, nobody else accessing the Internet when I run the tests) and I don't think the fault is on my side. It is not a wireless connection as I connect by an ethernet cable. My connection does not drop, there is simply packet loss.
Could you please perform a line test for me and reset/change my profile to a more stable one(assuming TalkTalk can do it and not BT)? I don't mind a bit lower download or upload speed, but I cannot afford packet loss, especially with online gaming.
Regards