Intermitant no lights (except power) on router.
We recently switched from Broadband to Fiber and everything was working fine. Then about 2wks ago we started noticing that our wifi devices were losing internet access, but just though it was the...
View ArticleRed light on Fibre Broadband - getting very frustrated with TalkTalk
Hi Quick bacground Signed up to Talktalk way back last year to get a complete new fibre install - needed a new line put in. Had an engineer booked to do the install on 29th Dec. Got the line...
View Articleintrusion warning logs
can someone tell me why every day/and mainly night i am getting the following. this is the latest and its locating overseas. i thought these routers are to protect us and not let people into our...
View ArticleUnstable connection.
I've been with talk talk almost a year now and the broadband has been great until now. The speed has been decreasing over the past few days. I run 2 Xbox one's and 2 smart phones from my internet...
View ArticleRouter reboots when streaming
Hi every time I stream films, amazon, Netflixs or anything it causes my router to reboot. My router is HG633 and V1.21t. My line was checked and it's fine, an engineer came out and check lines too and...
View ArticleUNSTABLE UNRELIABLE CONNECTION!
My broadband keeps dropping connection every hour or so, I have to reboot my router at least 2 times per day. I've tried factory restoring the router, disconnecting all devices and running tests...
View ArticleMediuim Fibre bb slow than expected
We are a long way from the cabinet so our speed is low at around 6 Mbs. We were promised 7-11 Mbs. After modem reboot it reaches 7 Mbs but falls back. Other houses near us are in the same situation....
View ArticleDid not receive a prepaid returns bag.
Hi,So I've recently ordered a super router and I got a text saying I should return the old router within a prepaid returns bag but I haven't received one yet. Anyone know how can I get one?
View ArticleNew fibre set up - go live date
I set up my new fibre router this morning and disconnected old router. Today 19/01 is my go live date. I know it said it can take up to midnight for the service to go live but I received an email at...
View ArticleConnection dropping every day
Hi I have Fibre Optic broadband and everyday without fail the internet slows down to around 0.5-2 Mb/s I have called up multiple times and they are absolutely useless on the phone(sorry but true) I've...
View ArticleNo broadband for 15 days
Now having spoken to a Kim Santos I have now had 4 Bt Open Reach engineersStill no resolution Only another 13 days before can cancel this contract There's a joke in here somewhere: How many engineers...
View ArticleHuawei hg633 v1.21t latest firmware request
Please can you install the latest firmware for my router. It's currently on v1.15t. Thanks.
View ArticleNo internet
Hi thereI've got no internet the internet light is showing Red I've got sold DSL signal Green. It's a HG633 I have a dial tone..I've checked my line with a corded phone and there is no noise on my...
View ArticleRED INTERNET LIGHT. Talk talk seems to be getting worse
HiAnother problem with the Internet. It has compleatly gone off now and won't connect. On checking the router it shows a sold red light on Internet. Have done all the trouble shooting and still...
View ArticleDual band wifi using HG633
Has anyone else experienced connection problems and dropouts when having unique SSIDs for the HG633's 2.4GHz and 5GHz bands? Since replacing my faulty HG635 with the HG633 earlier this month, internet...
View ArticleFaster Fibre speed less than the guaranteed speed.
Just moved house and of course I had to sign-up to a new 18 month package. The speed at my previous address was really good but at my new address it is quite poor and never reaches the speed I was...
View ArticleHG633 Firmware Update
Hi, Have been using a tp link router for best part of a year now and although wifi performance is generally better than I had experienced with the 633 it still isn't ideal range wise. As such I have...
View Article(OCE Request) line test + profile reset/change
Hello,My fibre connection seems to have a packet loss, around 5% to google.co.uk and a lot worse to other servers. I just noticed it yesterday and have been monitoring it today. I performed basic tests...
View ArticleHG533 Router - Serious wifi issues.
Hi All, Hope someone can help.I ahev a HG533 wifi router and for the past 3 years its been fine, ping rates have been fine.Recently, the wireless service has been dreadful.I phoned talk-talk and they...
View Articlefibre rip off
£10 a month for 1.49mbps when the average fibre speed in the UK is 28.9mbps , absolutely pathetic why should Talk Talk charge me for Fibre when they cannot supply fibre speeds ?? (My modem is direct...
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