Hello, I am having problems with my fibre broadband. When I was first upgraded to fibre my speeds went immeadiately up to around 35Mbps which I was very happy with, however after a few weeks this dropped to around 12Mbps and after a few months it is now at 5.5Mbps and not stable. After contact with yourselves you looked at the line and sent me a replacement router to rule out hardware issues. This did not however solve the internet issue and it continued to deteriorate. I was convinced it was my master socket at fault but have been told recently that ther does not appear to be anything wrong with the socket. Plugging my router directly into the master socket only gives me 5.5Mbps.
Please could you help with this issue, Thank you.