Hello,
I have already contacted the call centre and their best advice was to restart the router. Which seems to work for a couple of hours but then the wireless speed goes to less that 5mbps. Wired connection is fine. It is definitely a router issue as when I connect via my mobile phone 4G network or my neighbour's Orange Broadband the speeds are 30+Mbps.
Can you please help or shall I start looking for a new ISP?
For info:
Line standard: VDSL
Upstream line rate (kbit/s): 1999
Downstream line rate (kbit/s): 40000
Maximum upstream rate (kbit/s): 31046
Maximum downstream rate (kbit/s): 105215
Upstream noise safety coefficient (dB): 30.5
Downstream noise safety coefficient (dB): 24.2
Upstream line attenuation (dB): 6.8
Downstream line attenuation (dB): 3.4
Upstream output power (dBm): -11.6
Downstream output power (dBm): 12.8