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Fibre speed much slower than guaranteed speed

Hi, I not been with Talk Talk long.

 

My speeds are slow, to the point it feels like i've gone back 8 years, to the good old dls times.

 I'm paying for the top package but getting the basic package speeds. Tell a lie, I would put near Basic to mid package. My account says this:

 

Minimum guaranteed download speed:

55.9Mb

Download speed range:

63.5Mb - 80Mb

I getting this from talktalk speedtest page :

The speed to your device is 27.2 Mbps and the upload is around 3Mbps. 

 

I sure the upload should be at 20 to 10 Mbps.

 

I will also post the VDSL connection stats for you to peer your eye on :

 

DSL synchronization status:
Up
Connection status:
Showtime
Upstream line rate (kbit/s):
3363
Downstream line rate (kbit/s):
29256
Maximum upstream rate (kbit/s):
3787
Maximum downstream rate (kbit/s):
43156
Upstream noise safety coefficient (dB):
6.3
Downstream noise safety coefficient (dB):
6
Upstream interleave depth:
71
Downstream interleave depth:
1695
Line standard:
VDSL2
Upstream line attenuation (dB):
26.1
Downstream line attenuation (dB):
19.3
Upstream output power (dBm):
6.9
Downstream output power (dBm):
13.4
Channel type:
Interleaved
 
I do know the the exchange is not to far away, maybe 1 mile max. and the FTTC street box much, much closer. It could be power profiling, it could be the line, I don't know. Not having a go, but I feel i've been sold a fighter jet and been given a paper plane. :) 
 
Can the forum staff please do their magic and have a play with my line settings please ?
I have all the info in my profile for staff to see the telephone number that I'm on.
 
Yes, I 've done all the tests. Master socket etc. wired lan.
 
I thank you in advance.
 
IamGod 

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