I have been having a issue with my fibre speed the speed rangers from 12Mb -19Mb. I have had a new bt box on the outside and a new master socket on the inside of the house installed by Bt engineer, due to a faulty connection and water leaking into the junction box outside, that has been over the last two years. The equipment has been set up by a Bt engineer and I have tried a new router supplied by talk talk still no solution. I have phoned on numerous occasions with talk talk doing line checks, updating firmware, reseting router. The connection speed went up to 24Mb while I was on the phone but just seems to drop back below the acceptable speed of 20Mb that was promised when I signed up to medium fibre. I have been paying for a service that I have not been receiving.
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