Hello
I'm writing today as I just found some time to report issue happening over last month which is basically packet loss in most of the applications. Most of the time its around 3-5% on worse days it can hond on stable 10% packet loss and we are talking no other use of bandwith than one PC. There is no one streaming or using bandwith.
I'm assuming it has something to do with routing as I checked tracert command and it showed that packets after leaving
ae-1-51.ear3.London2.Level3.net next 8 hops were "request timeout" before packet finally arives. Another thing that points to the proble with routing is that VPN is successful in resolving that issue however I'm currently not willing to pay for VPN service just to have normal service which I'm paying for.