loss of fibre speed and drop outs/restarts
this is a recuring problem.for the past month we have had our speeds drop from 9mbs down to (and inbetween) 5.3mbsthe router resarts 4-5 times a day and sometimes we have to restart it as the out piut...
View ArticleFaster Fibre connection connecting as ADSL2+
I recently upgraded my connection from normal broadband (ADSL2+) to Faster Fibre (VDSL). On the day of connection (8/Nov) and some days following that I got higher speeds on a VDSL connection (approx....
View ArticleMy router keeps disconnecting me from internet
My hg633 router keeps disconnecting me from the internet. I called talktalk several times and they can't find a fault. Its been happening since I moved on 23/10/17. Its frustrating as its happening all...
View ArticleHG633 Firmware Upgrade
Like the rest of the other people using HG633 with firmware 1.22 and having problems and causing problems with ondemand services on my youview boxes as the internet isn't being detected. The only way...
View ArticleFaster Fibre with D-Link 3782 dropping out
Hello, I am in desperate need of help and I hope you can throw some light on this issue. I have been with Talk Talk for roughly 2 weeks. Since the Go Live date my connection has been dropping everyday....
View ArticleFaster Fibre Router
I pay for a faster fibre connection and have never had a download speed faster than 18mb/s and recently its down to 7.2mb/s (upload speeds are actually faster).Ive checked all the usual stuff and...
View ArticleTalkTalk Feedback
Whats the quickest way to get feedback from Talk Talk?Ive had problems with the speed of my connection since I got it a year ago, im paying for supposedly faster fibre but getting no more than 15mb/s....
View ArticleHuawei HG635 Keeps rebooting itself.
For the last 8 or so months my router will randomly reboot itself, yet reboots quicker than if i reset it myself. Sometimes it may not happen at all, other days like today it will happen any where...
View ArticleHG635 router keeps rebooting itself
For the last 8 or so months my router will randomly reboot itself, yet reboots quicker than if i reset it myself. Sometimes it may not happen at all, other days like today it will happen any where...
View ArticleClik here to view.
Red 'internet' light on box.
Wi-Fi went off yesterday morning and hasn' come back on since. Contacted support who have said the issue is resolved when quite clearly it isn't. Internet light is solid red and the wireless light...
View ArticleFibre upload sync speed
Hi All,I had FTTC installed a couple of months ago (HG633 router), upload sync speed started off at 8.45Mbs now sits at 6.00Mbs for last few weeks, however the noise margin is 15.9dB. The line seems...
View ArticlePacket loss most likely problem with routing
Hello I'm writing today as I just found some time to report issue happening over last month which is basically packet loss in most of the applications. Most of the time its around 3-5% on worse days...
View ArticleUnable to use PPTP VPN with D-Link DSL-3782
Hello, As many others have found, I am unable to use a PPTP VPN with this router and thus cannot do any work from home until this is resolved. It's not the most urgent thing as it's not often that I...
View ArticleThe slow downs after a day or so have started to come back
After a reboot and I run the Ookla speed test - or the TT Speed test - I get between 60-65 mb downloads but after a day or maybe the next day it goes down to 10-15 mb - the speed tests are with a cable...
View ArticleFibre speed up and down
Can anyone help? My fibre is constantly up and down, one second it's fine the next I'm lucky to get 1mbps, and it's constantly like this all day. Does anyone know how I can fix this?? I contacted...
View ArticleFibre Broadband speed has halved
Hi I have done the usual checks. Over the last couple of weeks my fibre speed has dropped from 13 meg to 6.5. Can you please advise?Thanks
View ArticleVPN Issue - DSL-3782
Hi,I have tried everything thing to connect to my works vpn which functions on any other connection- just not mine.read the existing threads and there doesn't seem to be a solution utilising the router...
View ArticleAdded speed boost on fast fibre
I added speed boost to my fibre last night and it went live today.The upstream has increased to 19999 and down stream to 63332.When i do a speed test my upstream has increased but my downstream is now...
View ArticleHow to diagnose intermittent issue
1. how do I get to the line stats screen on the HG633?2. how do I debug an issue where at certain times of day - loads of websites suddenly become unavailable for a few hours. I suspect packet loss -...
View ArticleFibre Broadband Speed dropped
My fibre broadband speed has totally dropped off. We used to get speeds around 20, but for the past year the speed drops and I have to restart the router. Initially I only had to do this every so...
View Article