Ever since joining TalkTalk in January, My broadband speeds have been nowhere near what I was estimated and gaurenteed.
I am paying for faster fibre with speed boost and averaging around 15-16mps.
I have phoned and raised a complaint and they have made some setting changes there end and even sent out a engineer who admitted the signal/line was poor and made some new adjustments, but that still hasn't seemed to have worked.
Me and my partner both run our businesses from home so require a good signal, but when it struggles to keep a connection through skype and facetime it gets rather annoying.
I have attached a screen shot of the speed tests i have been doing to show the results.
I am now at my wits end with it and very close to leaving.
On top of this my Supersafe is not working and not allowing me to log in but thats another story.
I'm hoping someone may be able to help.
Many Thanks
