ATTN. Community Team
I raised a post yesterday morning because of some problems I was having with the new V2.0 firmware....
View ArticleFaster Fibre speeds dropping
Hello, I had been enjoying a strong and steady connection until fairly recently. I had around 50mb down/20mb upload but then my connection started disconnecting and has settled at just over 30mb...
View ArticleVPN not working DSL 3782
Hi I am a new Talk Talk customer and occasionally need to work from home.I am having issues trying to connect to my VPN from my talk talk router DSL-3782. Customer services couldnt really help with any...
View ArticleVPN no connection with DSL 3782
Hi Anyone know if this issue will be sorted soon?? What to do for now, any fix from talk talk?Any help will be greatly appreciated Cedric
View ArticleSecurity Issue with D-Link router
I just ran a security check on my home network. There is a critical issue with the D-link router security. The security checking software I used was able to acquire the password from the router by...
View ArticleRouter requires resetting regularly
HiI have been having trouble with my router disconnecting sometimes daily requiring resetting.I have had everything checked and nothing appears to be wrong. I have read other posts about this and it...
View ArticleKeep losing internet connection
Over the past 2 or 3 weeks we lose connection about 3 or 4 times a day, usualy in the evening but today has been worse, about 7 or 8 times so far, before this we have had no problems since we went...
View ArticleVery slow Broadband speed
Ever since joining TalkTalk in January, My broadband speeds have been nowhere near what I was estimated and gaurenteed. I am paying for faster fibre with speed boost and averaging around 15-16mps.I...
View Articlehi i need help with my broadband
im thinking of leaving talk talk if i can not get this fixed i mainly play online games and i get ping spikes up to 1000ms packet loss and my download and upload goes as slow as 1mb/s im currently on...
View ArticleNot getting contracted fibre speeds.
Ever since upgrading to faster fibre package many moths ago I have failed to receive the contracted guaranteed minimum 71mb! I have tried a wired connection and turning the router off for 30 minuets...
View ArticleVPN not working DSL 3782
Hi, I am new to the community and this my first post. I am having the same problem with my VPN (ExpressVPN) on a 3782 router and have spent 45 minutes talking to Customer Support and hit a brick wall.....
View ArticleNot a great start!
Well service was due to go live 9/4/18 and so far nothing! Engineer came to install the line just before 12pm on 09/04/18 and 5 hours later we still didn’t have a line! Something about all the ports...
View ArticlePoor wifi performance huawei hg633
Hi, I have recently joined talktalk on faster fibre. I have a huawei hg633 router and find that the wifi is poor. It keeps losing connection on wifi devices like my phone. Like for example when...
View ArticleHG633 and Installing IPVanish etc
Hi I'm new to this site. Could someone please help me.I have the HG633 router & am looking at installing something like IPVANISH. I have contacted TalkTalk technical and they have said that they...
View ArticleLate Go Live date and poor customer service!
I ordered a package almost 2 weeks ago now and on my go live date I received a message saying there was a delay with my order due to some technical issues at the exchange. I went onto the live chat to...
View ArticleDSL-3782 VPN Issue
Hello, I can't connect to my work's vpn with the DSL-3782 router. This seems to be is a common issue amongst users. Is there a firmware update available or do I need a new router? Thank you,
View ArticleIn flight?
So it’s my go live date today from moving home a few week ago and I don’t have an internet connection? I thought it was supposed to start at 12am?
View ArticleFaster Fibre Broadband speeds
TT customer since 2006, on the old legacy package (Essentials) but speed very poor 7Mb over an extensive period, pages not downloading etc, not up to speed stated by TT.TT suggested transfer to 76Mb...
View ArticleFibre Broadband down and openreach no show
Broadband is down again for the second time in a month. I've been through the script with the tech guys but they couldn't fix it and said i needed to book an engineer vist. I did so and he was due...
View ArticleIntermittent broadband & poor wifi
Hi,I have recently been experiencing losing connection a lot with TalkTalk. It has been happening for just over two weeks now. I have tried restarting and tried resetting my router with no success. I...
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