Hi, I upgraded my fiber medium package on the 3rd of January 2016 to the large package and was informed my predicted speed would be 54mbps. Before upgrading I averaged 34mbps download and 1.9mbps upload speeds. Since upgrading i am averaging 38mbps download and 18mbps upload. This is a large increase in upload speed but not much change in the download speed. This has been tested via ethernet cable with the same result. Any ideas would be appreciated. I had a bt engineer visit late last year to resolve an issue with master socket & he tested line which he said was capable of 80mbps.
Thanks in advance for your suggestions