HG533 super fast fibre dropping out
Hi been with you for years now and last 16 months it s all been fine but for the last 2 weeks the internet light keeps going red and I have to reboot router and sometimes but not always the bt modem to...
View ArticleFirmware upgrade request for my HG633
Can I please request my HG633 router be upgraded to the latest firmware version (1.16t) due to VPN issues?TIAMichael
View ArticleModem log file shows instrusions..??
Hi, Having just these past few days gone live with fibre braodband, I was looking through the modem's settings today & noted a few security log entries that puzzle me: Intrusion ->...
View ArticleMy new router keeps loosing connection
We have just updated to fiber and have had to use a new router it's horrendous it looses connection regularly and my other router we had no issues what so ever however this one is terrible any one help
View Articleno speed increase afterupgrade to fiber large
Hi, I upgraded my fiber medium package on the 3rd of January 2016 to the large package and was informed my predicted speed would be 54mbps. Before upgrading I averaged 34mbps download and 1.9mbps...
View ArticleFibre large speed issue
Hi, I upgraded to fibre large on 3rd Jan and my speed isn't acceptable. Before this, I was on fibre medium, and always managed to hit the maximum speed, both up and down with no issue. to clarify, I...
View ArticleSuperBB speeds have slowed down to same as old BB speeds
Hi, When I first recieved SuperFibre BB a few months ago I achieved speeds up to 80MBps. Since then and for the last few weeks it peaks around 2MB, which was the same as my old standard BB. In fact the...
View Articlefibre optic speed not changed
I signed up for super fast broadband and went live 7 jan. Apparently they said I was on a slow 9 mgb speed but promised an amazing 32. How do I know how fast I have now cause nothings changed! V...
View ArticleTV Plus and Fibre
My Plus TV and Fibre was cancelled a day before it was due to go live. Anyone else had the same problem or know why?
View ArticleFibre internet drop outs
This problem is driving me and my family nuts. Its been going on for some time now and even though I have stuck with Tiscali/TalkTalk for years and subscribe to pretty much every service they offer,...
View ArticleVPN connection problems with new router
Hi, I reciently upgraded my broadband from the standad TalkTalk broadband to the fibre broadband. Before the switchover date when using the old router I could use my VPN. Howver as soon as I switched...
View ArticleIssues with coms between two TalkTalk routers
Hey guys, Me and my girlfriend are both on TalkTalk. I live in Edinburgh and she lives in Kelty. I have a HG635 and she has a HG633. I am having troubles getting the two routers to speak with each...
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Slow line rate
I recently moved into a new property. I was having work done in the house and the mains power was disconnected repeatedly to facilitate this over the first couple of weeks - resulting in my router...
View ArticleSpeed Issues - Internal line?
Hi we are currently experiencing less than half our package download speed - approximately 16mbps on the 38mbps fibre package. Technical support have said that the line is fine and the issue must be...
View ArticleBroadband Down
Done the usual steps that are always asked for by TT.Connection dropped at around 1:10am and doesn't appear to be coming up again.Hasn't disconnected this long for over a year.Would appreciate speedy...
View ArticleNo internet
Internet went down at 1.30am bill was paid on the 7th Jan total joke no wires have been pulled was working one minute now nothing
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A Fibre Diary: One Customer's Experience with Fibre Medium
Not so much a question as a series of reports, here I plan to post some Speedtest results to showcase the progress of upgrading to Fibre Medium. I'll begin with two tests I made before Go Live. Test...
View ArticleIntermittent connection and speed dropping
Hi OCEs, Following a fault on Dec 29th I had an engineer to fix the issue and I was back on 39.9 connection. However on Friday 8th the DLM kicked in, interleaving the line and reducing the speed to 35...
View ArticleFibre Router Position - upstairs socket?
I'm considering the TT Fibre upgrade but I'm concerned the position of my master socket downstairs isn't where I'd like to place my router.I run a business from my home, and have an office on the third...
View ArticleMY DIARY BEFORE & AFTER FIBRE BROADBAND MEDIUM
I decided to write this diary firstly for my own reference and also to make things much easier for any staff members to be able to help me too, if it helps other community users then please let me know...
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