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Set up fees for fibre broadband

Has anyone else managed to get the £50 set up few wavered for changing over to fibre? Seems a little expensive when your already a customer?

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Slow FIber Large Speed's London

Hey, since its hit the new year my fiber speeds have dropped at night like at a stupidly fast rate, i only ever had one problem before and that was when i got the fiber large which was when i had the...

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Broadband connected today

How long once connected does it take to get the broadband speed increased.My current download speed is 1mbThanks

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Superfast Fibre Broadband

Hello everyone! Not sure if this question is in the right section but here goes.If I were to take up Superfast Fibre Broadband for say 1 year and 1 month, if i wanted to drop it, would i just go back...

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Fibre broadband drop outs and poor wifi

When using pc i am regularly getting drop outs the pc is wired directly via ethernet cable and when drop outs occur they are usually off for 3-5 mins also the wifi is terrible i can sit right next to...

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Router issue

HiMy TalkTalk router have been intermittently freezing and I have to restart it once or twice a week. Recently this has been more frequent. TalkTalk has already run a check on my line and they came...

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Red Internet light on HG633 new fibre connection

Hi,I've had my fibre internet activated and told it was now live however the Internet light on the router is staying a solid red. Line tests etc prove to be okay and talk talk have raised to a network...

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Poor Fibre Speed And Internet Dropping

Hi guys, Had my 'Super Router' and fibre broadband for around 6 weeks now.Over the Xmas holidays service was very bad - dropping out every few minutes and speed down to 5 meg.Reported the issue and...

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Help! Any ways/contacts for getting major issue sorted

Been on phone for over 1hour 30 mins. Getting nowhere fast. Managed to stay polite but got nowhere.Got "sold" an upgrade as a thank you after the personal details affair. But theyve failed completely....

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Fibre Broadband speed went from 38M to 5M in 4 months, customer service is...

Switched to Fibre Last Sptember, speed goes down gradually and stabilize for a month, till it reached 5Mb now! I have tried to contat customer service numerous times and reported the fault and they ran...

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"Went live" except I haven't! (VDSL not connected at cabinet? Faulty faceplate?)

Hello, This is my first post so not fully sure I'm posting in the right place or that this is how things are normally done etc. I've recently signed up to talktalk (I say recently, it was actually...

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Power line

Hi I have just received a pair of new dlink power line / wifi adapt its from Talktalk . I also have a couple of existing dlink ( white ) talk talk power line adaptors .I don't want to do away with the...

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poor fiber speeds rubbish customer services and dodgy phone calls

Have been having problems with my fiber speed for a few months now finaly contacted talltalk and not very help full they say do this do that then ring back i a few hours, ring back and they do the same...

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FAULTY ROUTER

hello im on super fast fiber im very happy with this but for the past 2 weeks my router have been turning off and on its like restarting so i had a lend of one off a member of my family just to test...

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Hi My broadband speed has, yet again, slowed down to below contractual levels.

Hi My broadband speed has, yet again, slowed down considerably. Download speed is now 6.47!  I am pay for speeds between 8.5 and 18.2 mbs. In September of 2015 my speeds were between 13.00 and 14.00....

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Odd Router Problem

Hello all, New Member here so go easy!! I have fibre with Talktalk and a Huawei HG635 router. When I got home from work last night my laptop, which i'd used normally in work all day, would not connect...

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FIbre Bradband Very Unstable

I had Fibre Broadband installed last week. It has been working OK albeit with frequent disconnections (not generally for long). Today however, my broadband connection has become much more unstable with...

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wifi connection

This is admittedly a rather sprawling house. But the range of the TalkTalk A0C359 network router supplied with my superfast broadband is very short. Here in the office I have 2 computers (one with...

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Fibre speed far lower than expected

I recently signed up for Superfast Fibre and was promised speeds of 19-37mb. On the day of activation I didn't check the speed, but noticed that things like Netflix and Youtube played instantly (and in...

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TalkTalk unable to activate my Broadband

Hi was wondering if anyone has had a problem like mine, i have just swapped from BT to TalkTalk my activation date was the 12th Jan this was yesterday, on the 11th i was still able to use my BT...

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