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Slow line rate

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I recently moved into a new property.  I was having work done in the house and the mains power was disconnected repeatedly to facilitate this over the first couple of weeks  - resulting in my router being disconnected and reconnected repatedly during the first 10 days.

 

I suspect this issue has resulted in me being unable to gain anything higher than the bear minimum speed estimate for my line. 

 

Is there any way to rectify this?  I called the call centre a couple of weeks ago and was supposed to get a call back but that didn't happen.

 

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