Hi,
I reciently upgraded my broadband from the standad TalkTalk broadband to the fibre broadband. Before the switchover date when using the old router I could use my VPN. Howver as soon as I switched over and started using my new HG633I router I could no longer use VPN.
My laptop can access the internet with no problems via WIFI. However when I connect the VPN it says that it has connected but in the laptop network sharing centre it says no internet connection. I cannot access the VPN or normal internet once the VPN has been connected.
I have tried using my laptop on both private and public WIFI and can successfully connect to my VPN. The issue is only present on the new router at home.
I have seen that there are quite a few posts on here about users having the same problem and that a firmware upgrade to version 1.16 resolves the issue.
Can someone please tell me how I go about getting the firmware upgraded?
Thanks,
Cameron